This Privacy Policy describes the types of information OUR HAUS BAY ROAD LLC (“A’Riva”, “our”, “we” or “us”) collects from and about you when you visit our website (the “Website”) and explains how we may collect, use, disclose and/or store your personal data, as follows:

1. Collection of Information; Cookies

We may collect personal information including your name, address, email address, telephone or mobile number, user name and password, geolocation information, and if you make a purchase on the Website, your payment information, as well as non-personal information about your use of the Website.

2. Use of the Information Collected

We may use the information we collect from and about you for several purposes including selling you goods, providing you with newsletters and/or offers, advertising through email, postal mail, text message, and/or contacting you.

3. Sharing of Information Collected

We may share the information we collect from and about you with third parties such as third-party service providers, law enforcement agencies and/or government to the extent required.

4. Retention of Information Collected

Your personal data will not be kept for longer than is necessary to fulfill the specific purposes outlined in this Privacy Policy and/or to otherwise allow us to comply with legal requirements.

A’Riva collects information from you when you use or visit the Website, create an account, purchase goods, request information, sign up for newsletters or online services, complete forms, participate in contests or surveys, or otherwise contact us. The information may include name, address, zip code, e-mail address, mobile number, username(s), password(s), geolocation, payment info, and if purchasing for others, their info as well.

We use cookies, pixel tags, web beacons, log files, or other technologies to collect browser type, OS, IP address, access time, pages visited, duration, return visits, and more.

We may also gather information from social networks (e.g., Facebook, Instagram) and use it with other collected info to send offers, notifications, or communication of interest.

You may restrict or disable cookies through your browser or device settings, which may impact certain Website features.

COLLECTION OF INFORMATION; COOKIES

We may use information for:

• Contacting you  

• Usage/data analysis  

• Creating targeted offers  

• Responding to inquiries  

• Processing orders and payments  

• Preventing fraud  

• Developing or promoting products/services  

• Advertising  

USE OF THE INFORMATION COLLECTED

A’Riva does not sell your personal information. However, information may be shared with affiliates for marketing/analysis, service providers (couriers, payment processors), or third-party partners (on whose behalf we may send offers).

We may disclose personal information to law enforcement, governmental agencies, or authorized parties as required to comply with laws, enforce terms, or protect rights and safety.

You will be notified when information is shared beyond these uses and given a choice to opt out.

SHARING OF INFORMATION COLLECTED

Your data will not be stored longer than necessary to fulfill outlined purposes or meet legal obligations.

SPECIFIC LOCATION PRACTICES

California
Residents may request a list of third parties to whom A’Riva disclosed personal info for direct marketing. Email reservations@chaatdog.com with subject: “Your California Privacy Rights” and include your full name, address, and a California residency attestation.

Requests must be emailed and include complete, accurate information.

EUROPEAN ECONOMIC AREA (EEA)

If you use the Website from the EEA, you have rights under GDPR, including:

• Access to your data  

• Correction  

• Erasure  

• Restriction of use  

• Objection to processing  

• Data portability  

• Complaint with data authority  

Refer to “CUSTOMER DATA PROTECTION RIGHTS” below.

THIRD-PARTY SERVICES

This policy does not apply to third-party websites or services (e.g., Facebook, Apple, Google). A’Riva is not responsible for the privacy practices or content of such third parties.

THIRD-PARTY ADVERTISING

Third-party advertisers may serve ads using cookies or pixel tags to recognize users across devices. These technologies help personalize ads based on online behavior.

PROTECTING YOUR INFORMATION

We use commercially reasonable efforts to safeguard your data but cannot guarantee complete security. If you suspect a breach, contact reservations@chaatdog.com. Protect your own login and avoid sharing payment details on unsecured networks.

CUSTOMER DATA PROTECTION RIGHTS

Your rights include:

• Right to be informed  

• Right to access  

• Right to correct  

• Right to delete  

• Right to restrict  

• Right to data portability  

• Right to object  

• Rights related to automated decision making/profiling  

HOW TO CHANGE YOUR PERSONAL INFORMATION

Email reservations@chaatdog.com to update/delete data. Provide enough details to verify your identity. Note: Some records may be retained for legal or transactional purposes.

SENSITIVE PERSONAL INFORMATION

Do not provide sensitive personal data (e.g., SSN, medical, genetic, or criminal background). We do not require such info through the Website.

MINORS

If under 18, use the Website only with a parent/guardian. We do not knowingly collect data from children under 13 without parental consent.

USER’S ACCEPTANCE OF OUR PRIVACY POLICY; CHANGES

By using the Website, you accept this Privacy Policy and our Terms of Use. Continued use signifies acceptance of changes. We may update this Privacy Policy at any time.

CONTACT US

For any questions or concerns, contact us at:

📧 reservations@chaatdog.com